Frequently Asked Questions

How do I use a coupon code?

It’s really easy! When you’re checking out, there will be a tab at the top that says “Have a coupon? Click here to enter your code.” Once you open that, you’ll see a coupon code box. Type in your code and click “apply” and the discount will automatically be applied toward the order total.

How long does shipping usually takes?

Standard shipping: 3-5 business days
*Please note that this does not include the normal 24-48 hours of warehouse processing time.

Where is my order?

Check your inbox for your shipping confirmation email. Once you receive this email, your order will arrive in the designated time frame. Please reach out to our support team if you have any issues with your order, they’re always there to help!

Is there any return policy?

Yes, if the product is faulty then it is eligible for return.

How to return a faulty product?

Reach us out via contact form within 5 days of delivery
*Do mention order_id in the subject

Do I receive an invoice for my order?

Invoice will be delivered via email.

Is there a replacement policy?

Yes, we will replace the orders upon your behest if they are of poor quality, you were delivered the wrong product or wasn’t as per our product description. The time period to request a replacement is 48 hours after the delivery and can be requested by email or call.